At our website, kratom-on-plane (‘the Company’ or ‘we’), your privacy is of utmost importance, and we take the protection of your personal data very seriously. This Privacy Policy details how we handle the collection, storage, access, and processing of personal information in accordance with a variety of global privacy standards, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.
This policy is designed to cover all aspects of our service, including our website, applications, services, and products. Please be aware that this policy does not apply to third-party entities, platforms, applications, or services which you may access via links from our platform; each of these will have its own privacy policy.
Our Privacy Policy governs the following scenarios when interacting with us:
- Using our applications and services as a registered user.
- Visiting our websites that display this Privacy Statement.
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account details necessary for service management.
- Payment information required to process transactions.
- Financial records needed for invoicing and accounting.
- Purchase histories to enhance user experience and service offerings.
- Mobile device identifiers for targeted services and support.
- Location data to personalize services and maintain geolocation functionalities.
- Feedback to improve our products and services.
- Social media information if you choose to connect your accounts with us.
- Product information to provide relevant support and enhance user satisfaction.
This data is collected through various means, including user input during registration or transactions, interactions with our services, and automated technologies like cookies and tracking tools. Additionally, we may receive personal data from third parties, which is subject to their privacy practices.
We employ cookies on our website for several purposes, enhancing your experience and enabling us to monitor and improve our service. These cookies include those that are essential for the site to function, as well as those that help us understand user preferences and behaviors through analytics. You can manage these non-essential cookies via our dedicated Cookie Manager tool.
We hold your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the purpose is fulfilled and the law does not require us to retain the data longer, we take steps to delete or anonymize it.
To protect your personal data from unauthorized access and to ensure its confidentiality, we implement a range of organizational safeguards and security measures. This includes using encrypted communication and selecting secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age. We do not intentionally collect personal data from children under this age.
As a user, you have certain rights in relation to your personal data, depending on where you are located. These may include the right to access, rectify, erase, restrict processing, transfer your data, object to processing, and not be subject to automated decision-making, among others. To exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review it regularly for any updates.
For any inquiries, to unsubscribe from our communications, or to address matters related to your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.